Master of Science in Healthcare Management


Program description

Healthcare delivery is undergoing rapid growth and change in the United States and around the world, a change that has accelerated in the 21st century. Thus, the responsibilities of Healthcare administrators and managers are continuously being redefined. In this dynamic environment, organizations must manage for continuous improvement and maintain flexibility to respond to the latest challenges. This underscores the constant need for Healthcare professionals to keep pace with new knowledge and gain new skills.

The MS-HCM program at MUST University seeks to develop professionals who understand how to manage non-profit, for-profit, and voluntary Healthcare organizations in effective and innovative ways and who can help Healthcare organizations successfully meet the challenges of a rapidly changing environment. Students in the MS-HCM program acquire the analytical skills needed to explore new models of Healthcare delivery and organizational design. They also develop the leadership skills needed to discover and implement creative solutions to problems in the current Healthcare system.

The Master of Science in Healthcare Management (MS-HCM) program at MUST University has been designed to provide working Healthcare professionals with the knowledge, skill sets, and abilities needed to be effective Healthcare administrators and managers.

Program Breakdown

This course aims to discuss the challenges and perspectives of the health systems
worldwide. An update on the changes to medicare coverage, including adding
means testing on optional coverage for beneficiaries. A new discussion of the
legislation the current administration would like to implement for universal
healthcare coverage. A new focus on the quality-of-care debate and pay-forperformance incentives. New requirements for not-for-profit hospitals to report
services provided in order to validate their tax status and an update on managed
care and how universal coverage could change payment and delivery.

Explores the application of classical and emerging theories in organizational design,
behavior, and effectiveness to Healthcare organizations. Topics include
organizational purpose, design, structure, change, power and politics and the
impact of internal and external factors on structure and design.

This course analyzes current U.S. health policy and proposes various alternatives for
developing future health policy without pushing a single solution set―rather, it
considers the viewpoints of economics, political science, management,
communications, technology, and public health

This course prepares students to be advanced beginners in QI: Methods for
identifying and closing the quality gap and improving patient safety. Instruction on
how find, evaluate, and apply scientific evidence for improving care.

Issues of measuring, managing, and improving the quality of Healthcare using
informatics. The impact of health informatics on patients and providers,
communication, provider training, medical errors, and other relevant areas are

Explores the application of strategic management principles to Healthcare
organizations. Topics include analyzing the external and internal environments,
responding to change, developing mission and goal statements, strategy
formulation, evaluation of strategic alternatives, and implementation

This course provides comprehensive and practical coverage of all aspects of
operations management specific to the HEALTHCARE industry. It covers everything
from hospital finances to project management, patient flows, performance
management, process improvement, and supply chain management.

Contemporary legal issues in Healthcare administration. Overview of recent health
legislation and regulations. Personal and organizational liability; ethical issues in
Healthcare administration. Impact of the market model on Healthcare delivery.

This course provides a broad overview of what is needed to run hospitals and other health care facilities effectively and efficiently. All of the skills and tools required to
achieve this aim are elucidated in this course, including business engineering and
change management, strategic planning and the Balanced Scorecard, project
management, integrative innovation management, social and ethical aspects of
human resource management, communication and conflict management, staff
development and leadership. 

The successful management of emergencies and public health crises depends on
adequate measures being implemented at all levels of the emergency chain of
action, from policy makers to the general population. It starts with appropriate risk
assessment, prevention, and mitigation and continues to prehospital and hospital
care, recovery, and evaluation. All levels of action require well-thought out
emergency management plans and routines based on established command and
control, identified safety issues, functional communication, well-documented triage
and treatment policies, and available logistics. This course aims to discuss the
commitment to all parts of emergency and public health crisis management from a
multiagency perspective. It aims to discuss lessons learned and emerging risks introduce new ideas about flexible surge capacity, and show the way it can practice
multiagency collaboration.

Entrepreneurship in the Healthcare sector has received increased attention over the
last two decades, both in terms of scholarly research and number of innovative
enterprises. Entrepreneurial activities and innovations have emerged from and will
continue to be driven by several actors along the healthcare value chain but
especially from non-traditional healthcare players. In this course, is presented to the
learners several critical issues in healthcare entrepreneurship and innovation,
covering a comprehensive set of research topics, bringing together the latest
academic research and management practice, with contributions by authors from
entrepreneurship, medical sciences, and management, who provide in depth and
practical insights into designing and managing entrepreneurship in healthcare.

Development of a product (teaching project, implementation plan, program
evaluation proposal) which is identified in the research course and summarized in a
written abstract. Both the project and the abstract are submitted to the Capstone
Faculty Committee, which specify their formats

Program Objective

Students who graduate with a Master of Science in Healthcare Management from MUST University
will be able to:

• Communicate clearly and concisely with internal and external customers, to establish and
maintain relationships, and to facilitate constructive interactions with individuals and groups;

• Inspire individual and organizational excellence, to create and attain a shared vision, and
to successfully manage change to attain the organization’s strategic ends and successful

• Align personal and organizational conduct with ethical and professional standards that include a
responsibility to the patient and community, a service orientation, and a commitment to lifelong
learning and improvement;
• Demonstrate an understanding of the Healthcare system and the environment in which
Healthcare managers and providers function;

• Apply business principles to the Healthcare environment; basic business principles include
financial management, human resource management, organizational dynamics and governance,
strategic planning and marketing, information management, risk management, and quality

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